Why should we hire you for our building envelope repair project?
Credo Construction has a great track record and has completed many building envelope repair projects. We have great people with good attitudes. We work closely with our subcontractors to get their very best work. We have an extensive knowledge of the products and systems that we work with. If we don’t know a system, we research it.

Have you ever been sued for defective work?
We have a "Zero" claim track record since our inception in 2004. That means no insurance claims, and no lawsuits. We did not achieve this by accident.

Do you carry out repairs with your own employees?
We have many long-term employees who are cross-trained to many of the tasks required for building envelope repair and restoration. Carpentry and framing repair is always carried out by our regular employees. We perform the most difficult transitions with our regular employees. Interior restorations are generally performed in-house as well.

Do you guarantee repair work?
It is easy to guarantee our work. It is difficult to guarantee a repair to someone else’s work. If we repair a leaking window on the third floor of a six story building we can not guaranty that water will not enter from upper levels. It is easy to guarantee a wall that we address in entirety - from corner to corner, top to bottom. We make it a point to identify the potential for other problems should we be doing a limited repair. We have turned down projects in the past when we were uncomfortable with risk of water entry from adjacent areas.

Do you have references?
We will gladly provide a contact information list of all major projects that we have performed. Please feel free to contact us.

Do you have projects that we can visit?
We have ongoing and completed projects. You are welcome to make an appointment to visit ongoing work. We will have a hard hat for you. We can arrange for you to visit completed projects. Our projects page should also provide some background.

How do you handle communications with tenants at multi-family projects?
Contract communications are generally limited to the owner’s representatives such as property managers, consultants or the Board of Directors. It is not unusual for a curious unit owner or tenant to ask contractor personnel questions that should be directed to the owner’s representative. Our folks are trained to politely defer such questions to the appropriate parties. At the beginning of the project we will distribute a letter letting tenants know who we are and when will be working on their building. We provide contact information so that any problems can be handled promptly.